Refund Policy

Last updated: November 2025

We want you to feel confident using Bidsstack. All subscriptions purchased through Paystack come with a 30-day money-back guarantee.

Eligibility

• Refund requests must be made within 30 days of the original charge.
• Only payments processed via Paystack qualify for refunds.
• Refunds are returned to the original payment method.

How to Request a Refund

Please email support@bidsstack.com with the following:

• Your Bidsstack account email
• Brief reason for your refund request

Refunds typically take 5-10 business days to reflect depending on your bank.